Splan delivers intelligent and fully automated next generation visitor management solutions for small to large enterprises. Integrating with application security, IT security and Physical Access Control systems, Splan provides innovative web and cloud based visitor management solutions that are cost effective and easy to use.
Server Access : Splan server should be able to communicate with customer’s Cisco Meraki server. If customer is using Splan cloud then customer has to whitelist Splan server IP address to allow connectivity between Splan and Customer local server (Cisco Meraki server).
Create ERS API Users
It is recommended to create separate users with the ERS Admin (Read/Write) privileges to use the ERS APIs so you can separately track and audit their activities.
Setting Up ERS for Sponsor Access
Here are the settings that need to be done on the CISCO Meraki for the integration to work:
A. In Cisco Meraki, login to your Meraki PAN
B. Go to Administration > System > Settings > ERS Settings
C. Turn on ERS API by enabling ERS for Read/Write
D. Save your changes
A sponsor is the user's proxy that does the provisioning of the new visitors
A. In Meraki, go to Administration > Identity Management > Identities.
B. Select “Users” and click “Add”
. Give the sponsor a name (Something like “”)
ii. Set Status to Enabled
3. Create a Guest Type
The Guest Type will determine the permissions the visitor will have.
A. Go to Work Centers > Guest Access > Portals and Components.
B. Select “Guest Types” and click “Create”
. Name the Visitor type to whatever you wish (Something like “”)
ii. Set the field “Account duration starts” to “From First Login”
iv. Set the “Sponsor Groups” to the same group that you assigned to the sponsor in step2B. (Recommended “ALL_ACCOUNTS”)
v. Go back to Work Centers > Guest Access > Portals and Components and select “Sponsor Groups” and select the group you are using. Make sure this group can create accounts using the Guest Type we just created.
4. Copy the Portal ID
A. Go to Work Centers > Guest Access
B. Select “Sponsor Portals” and choose the “Sponsor Portal (default)” unless you have a specific reason to use a custom portal.
C. Right click on “Portal Test URL” and select “Copy Link Address”.
D. Paste this link and provide to Splan team.
5. Copy location name
A. Go to Work Centers > Guest Access > Settings
B. Select “Guest Locations and SSID”
C. Choose your location and copy it and paste it and provide to Splan team
Here are the steps that need to be done in Splan Visitor portal:
1. Create a connector of type: Cisco
2. Map URL to the Cisco Meraki server URL
3. Configure username, password, portal id, location name, Guest Type that are set up already in Cisco Meraki
4. Save the connector
Contact Splan Support:
If you run into any issues, please contact Splan Support at firstname.lastname@example.org.